Help Centre
Play should stay fun. You get limits, breaks and self-exclusion right in your account, and outside help is there through ConnexOntario, GamTalk, Gamblers Anonymous, the Responsible Gambling Council and Gambling Therapy.
What are Belleville Originals?
They are our in-house line of quick casino-style games. Look for the Originals row in the lobby.
What are the withdrawal limits?
For Interac/eCheck, the minimum is C$100. No set maximum applies: your limits come down to the method you use and your account status.
How can I deposit?
Use Interac e-Transfer, Visa, Google Pay, MuchBetter, Flexepin or Neteller. Deposits start at C$20.
How fast do withdrawals arrive?
Most payout methods deliver in 1 to 4 hours. A bank wire can take up to 12 hours.
How do I close my account?
Email help@bellevillecasino.app and ask for closure, or use self-exclusion in your account settings.
Who can play?
19 and up, full stop. Zero exceptions. Your location has to permit internet casino play under its laws too. We check your ID and pin down where you're logging in from. Both checks pass, then the door opens and money can land in your account.
Who runs the live tables?
Evolution, Ezugi and BetGames stream our live dealer games.
Does it work on a phone?
Yes. Our full HTML5 site runs straight in your mobile browser. Want an app? Grab it for iOS, or get the Android version from Google Play.
Your limits
- Your rules, your ceilings: deposits, bets and stakes, all capped your way.
- Session reminders and timed alerts while you play.
- Need time out? Pause your account for a stretch of one day to six weeks.
- Self-exclude or close your account outright.
- Answer a quick quiz and see how your play habits stack up.
- Before any deposit, you get a quick identity and location check.
- Lowering? It's live on the spot. Raising? A 24-hour hold comes first.